One of the best decisions I ever made in life was signing up for that itemised billing option on my telephone bill. Yes, the best. One notch up from when I finally decided to get an air freshener for my car or when I stopped "experimenting" with my kitchen utensils. Of course, it's not without a cost, especially that self-banned cooking, but that's alright. Someday, I'd thank my old self when the day I invariably lose my cool comes.
Unfortunately, that day came yesterday.
It appeared in my current telephone bill statement that I had 'supposedly' topped up a total RM50 credit to a certain stranger who lives 300km away from me. I was in total shock. I paid RM50 to someone I never knew and never got to meet and slap him in the face? This is so unfair.
Immediately I called the customer service in hope to sort out this obviously an outrageous misunderstanding. There is no way I am gonna pay a single cent for this work of petty criminal. I worked so hard to throw away my hard-earned money just like that.
Finally, after waiting for seemingly 3 days, someone finally decided to pick up my call and I rattled through pass the verification in seconds. I could barely hear myself well after that, cause you know, I was busy yelling the issues all the way. Don't blame me. My phone had a connection problem.
And in his fake smiling voice, the CS officer suggested me to call up the number in question to re-confirm that I didn't know this loser, you know, just to make sure.
Okay, fair enough. I did just that. And what do you know, as predicted this loser never answered my call. "Fine. Have it your way. Someone in Maxis centre will receive the heat for you then".
Sure, the whole hour on the phone with Maxis after that wasn't pretty.
"Sir, these are valid charges. It recorded from your line. Probably someone took your phone and did the transaction themselves without your consent."
"Oh yeah, you mean like I hired a hooker and she did the transaction herself while I was in a shower?!"
Of course I was annoyed being excused as an immoral and irresponsible imbecile like that. Like it was all my fault and they has nothing to do with it. They judged me and I simply loathe that.
"We can not do anything about these charges, sir. It's in our policy. And it's in my policy too not to pay for you or any of our customer for supposedly wrong charges everytime. I had three young kids at home and my pay here isn't that much. But you know what, if it makes you feel any better. I will block all the future top up service and transaction for you, how about that?"
'If it makes you feel any better'. That smug!
There were so many things that annoyed the hell out of me for the last couple of days, but this has got to be the chief of them all. With that RM50, I can get a year supply of air fresheners for my car or even better, I can pay someone else to stop me from coming to my own kitchen!
Damn, now after spending hours on the phone and yelling, my mood was completely ruined. Luckily Hasmiron invited me for a little gathering in the evening at his home and thus, I had to wipe out that fouled attitude I gave to that Maxis officer ASAP and stopped myself short for being a party pooper.
Yes, a party. That was exactly what I needed. Thanks Miron for that great get-together with friends. You made my day less, erm, suck. Yeay.
And I thought the drama would've ended there. Nooo. Guess who texted me after that?
"Saper ni?"
That damn Loser. What nerve!
BIG MISTAKE.
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